Terms & Conditions

1. Introduction

DialogIQ LLC is a registered company located at 75 East 3rd Street Sheridan, WY 82801 United States. We specialize in the custom chatbot development, designed to enhance business communication.

2. Acceptance of Terms

By engaging with DialogIQ LLC’s services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

3. Services Provided

DialogIQ LLC provides customized AI chatbot solutions, including tailored development and deployment across your preferred platforms. We also offer ongoing support and maintenance to ensure reliable performance and updates.

4. Use of Language and Vision Models

DialogIQ LLC builds custom chatbots using advanced language and vision models, including third-party models. Clients acknowledge that the chatbot's performance may depend on these models. DialogIQ LLC may update the chatbot’s models to improve functionality, and usage is subject to the third-party provider's policies.

5. Managed Service Clause

Clients acknowledges that DialogIQ LLC will handle all setup, configuration, and maintenance of the chatbot on their behalf. Clients will provide the necessary data and input to facilitate the setup process but will not have direct access to the chatbot's platform or configuration tools.

6. Collection and Use of Information

DialogIQ LLC may collect business, chat, and technical information to develop, integrate, and optimize the chatbot. Chat data is used solely for support and improvement, with strict confidentiality. Anonymized data may enhance AI models, and clients can request usage limitations. Providing accurate information and access is essential for functionality and timely delivery.

7. Limitation of Liability and Financial Risk Disclaimer

DialogIQ LLC provides services to enhance client communication but is not liable for financial risks or losses, including revenue loss, business decisions, or third-party dependencies. Clients are solely responsible for managing financial risks and agree to hold DialogIQ LLC harmless from any financial impact arising from chatbot use.

8. Termination of Services

DialogIQ LLC reserves the right to terminate the agreement and uninstall the chatbot if a client fails to make timely payments. Upon termination, the client will lose access to the chatbot and any associated services.

9. Client Right to Terminate

Clients may terminate their contract with DialogIQ LLC at any time by providing written notice. Termination is effective immediately upon receipt, with no penalties or additional fees. Monthly fees already paid are non-refundable, and billing stops after termination.

10. Governing Law

These Terms and Conditions are governed by the laws of the jurisdiction where DialogIQ LLC is registered. Any disputes arising from these Terms will be resolved exclusively by the local courts.

11. Changes to Terms and Conditions

DialogIQ LLC reserves the right to modify these Terms and Conditions at any time. Clients will be notified of significant changes, and the most recent version will always be available on our website.